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Customer Care

Order Processing

An email with confirmation of your order and shipping information will be sent to the email address you provided. Orders are processed Monday through Friday (excluding Holidays) in the order that they are received. 


FREE Shipping on qualifying orders of $50 or more.  When your subtotal reaches $50 or greater, we pay for your shipping!

Orders that do not qualify for FREE shipping will be charged a Flat Shipping Rate of $8.50.

USPS or UPS is used for standard shipping.  To check the status of your order, please use the tracking number included in your shipping confirmation email or login to My Account. Tracking information may not be available for the first 24-48 hours after you receive your shipping confirmation email.

Payment Options

We accept the following:

  • MasterCard
  • Visa
  • American Express
  • Discover
  • Pay Pal
  • Apple Pay
  • Google Pay

Telephone Orders

We are happy to help you place an order over the phone. Please contact us at (443) 881-8121 and a member of our team will assist you with product information, product orders, and any other related product inquiries.

International Orders

Unfortunately, at this time we do not ship outside of the Continental United States due to additional taxes and fees imposed by customs.

P.O. Boxes

For customers with P.O. Boxes, we use USPS Ground (Parcel Post) to ship your orders.

Sales Tax

Kacadas, required by law to collect sales tax on orders shipped to applicable states..

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